Are you ready to unlock the secrets to a thriving spa business? Join us at the World Spa & Wellness Convention (WSWC) 2020 in London’s ExCeL exhibition centre on March 29-30 and connect with industry leaders who are shaping the future of wellness.
This year’s WSWC, held alongside Professional Beauty London, promises a transformative experience designed to empower your spa business. Building on the success of last year’s revamped format, the convention will be divided into two insightful streams:
Stream One: Mastering the Business of Spa
This stream dives deep into practical solutions for tackling the challenges every spa business faces. Gain valuable insights and discover actionable strategies to boost profitability and drive growth.
Stream Two: Elevating Client Experiences
This stream focuses on enhancing client experiences to increase acquisition and retention. Learn how to build a loyal clientele and create a spa oasis that truly delights your customers.
Immerse Yourself in Expert Insights
Both streams will feature expert panels, inspiring keynote speakers, and interactive “Situation Rooms” where you can engage with industry peers and receive personalized advice.
Hear from Industry Visionaries
Get ready to be inspired by renowned keynote speakers who will be sharing their expertise on the latest trends and hottest topics in the spa industry.
- Dr. Bryan Williams, renowned international speaker and author, will guide you and your team toward achieving excellence in every aspect of your spa operations.
- Jean Pierre De Villiers, a performance coach and international speaker, will ignite your leadership potential and show you how powerful leadership can create positive ripples throughout your business.
Unlock the Power of Movement and Fitness
Looking to add a fitness dimension to your spa offerings? Don’t miss “The Business of Spa: Movement & Fitness” panel on Sunday, March 29th. This dynamic discussion with industry leaders will cover the latest trends and innovations in spa fitness, giving you the tools to integrate movement and enhance your client’s wellness journeys.
Join us as we hear from:
- Christophe Andanson, founder of Group Planet Fitness
- Kilian Fisher, international public policy advisor of the IHRSA
- James Blower, sales director of hospitality and wellness at Matrix
- Emlyn Brown, global vice president of Accor (chair)
Embrace Sustainability for a Brighter Future
Discover practical steps to make your spa more environmentally friendly at the “Sustainability: What Your Spa Can Implement Today” panel in the Wellness and Spa Stream on Monday, March 30th.
Learn from experts who are passionate about making the spa industry more sustainable:
- Joanna Roche, chairperson of the Green Spa Network
- Gareth Presch, founder and chief executive of the World Health Innovation Summit
- Caroline Cornish, spa manager of the Scarlet Spa
Connect, Collaborate, and Grow
Start both days with engaging “Situation Rooms,” providing a platform for in-depth discussions with leading spa directors from day spas, hotels, and resorts. Network with peers, share challenges, and gain valuable insights from those who have been in your shoes.
Sunday’s session will focus on maximizing the success of your spa opening:
- Day Spa Room: Jenya Di Pierro of London’s Cloud Twelve Club will share her expertise on implementing successful day spa operations.
- City/Hotel Spa Room: Sven Huckenbeck of Ensana and Diane Nettleton of Gaia Spa at Boringdon Hall will share their insights on running a city or hotel spa.
- Resort Spa Room: Marina Efraimoglou of Euphoria Retreat will provide valuable advice for those managing a resort spa.
Monday’s session will delve into achieving a strategic turnaround:
- Day Spa Room: Pauline Wallace of Spa Experience by Better and Becky Woodhouse of Pure Spa & Beauty will offer strategies for transforming day spa businesses.
- City/Hotel Spa Room: Jill Carlen of Hilton Spas and Virginie Descombes Fliegans of Bulgari Paris will share their insights on revitalizing city and hotel spas.
- Resort Spa Room: Zoe Wall of Spa Asia and Erica D’Angelo of Borgo Egnazia Italy will provide guidance for navigating the challenges of resort spas.
Gain Perspectives from Leading Experts
We spoke with two of the incredible speakers who will be sharing their knowledge at the WSWC.
Vincent Malleret, managing partner of the Monthly Barometer, will be a keynote speaker on Monday, March 30th. He will be exploring the compelling argument for why wellness may become mandatory in the near future.
“From economic and societal to environmental and technological, I will be speaking about the different macro trends that drive the expansion of wellness and wellbeing,” he shares. “The climate emergency, widening geopolitical fault lines, social inequities, and the rise of tech and anxiety about jobs: these are all forcing policy-makers, investors, and business leaders to recognize and act on wellbeing as an antidote to today’s ills. Therefore, decisions and policies destined to improve social and individual welfare are one of tomorrow’s big global mega trends.”
Jane Morgan, a wellness investor and co-owner and founder of Scentered UK, will be speaking on the ‘Finance – The Investor View’ panel on Monday, March 30th. She will be guiding attendees on how to attract the right investors for their businesses.
“You’ve got to turn up with a really well-practised pitch and know your USP,” she says. “What’s the real point of differentiation that makes your product better or different? You’ve got to passionately represent what you’re doing – investors will invest in people first; the product comes next.”
Morgan also underscores the importance of targeting the right investors. “Where are you at in your journey and what are you looking for? There is no point in talking to a large investor if you’re at a very early stage, and there is no point in talking to a smaller investor when you’re much further along the journey,” she says. “You have to be much more selective and clever about how you spend your time talking to people.”
Don’t Miss This Opportunity to Thrive!
The 2020 World Spa & Wellness Convention is a must-attend event for anyone looking to thrive in the evolving wellness landscape. Secure your ticket at worldspawellness.com/London and join us for two days of inspiration, education, and connection!
A two-day pass is £297, while a one-day pass can be purchased for £225.
We look forward to welcoming you to this transformative event!
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This article provides information about the World Spa & Wellness Convention 2020, including details about the event, its two streams, keynote speakers, and panels. It also highlights key insights from two speakers about their presentations.
