The Ritz London: a name synonymous with opulence, elegance, and unparalleled service. It’s not just a hotel, it’s an institution, a beacon of hospitality that shines brightly across the globe. But beyond its glittering facade, a rich history lies hidden, a treasure reserved for those in the know.
Whispers from the Past: A Concierge’s Insights
Michael De Cozar, the hotel’s head concierge, is one such insider. He embodies the spirit of The Ritz, radiating charm and pride in his long career. In a suite adorned with classic red furnishings, gleaming gold accents, and breathtaking views of Piccadilly and Green Park, De Cozar recounts his memories, each story a jewel in The Ritz’s crown.
He joined the hotel in 1973 at a tender 16, following in his father’s footsteps, a legacy continued by his son Robert. De Cozar has witnessed history unfold, engaging with iconic figures like the Queen Mother, Princess Diana, Jackie Onassis, and Margaret Thatcher. These encounters paint a vivid picture of The Ritz’s evolution from a prestigious establishment to a world-class hotel, a transformation solidified in March 1965 when it was included in the prestigious “Buildings of England” series, forever securing its place in history.
A Timeless Palace: Echoes of the Edwardian Era
To truly grasp the essence of The Ritz, one must journey back to its grand opening on May 25, 1906. As De Cozar describes it, “Classy, glamorous and expensive,” it was the epitome of sophistication, a place where London’s elite gathered. César Ritz, the visionary hotelier, sought to surpass his Parisian counterpart, creating a masterpiece of elegance and grandeur.
The hotel’s unique metal structure, a marvel of architectural brilliance, was designed by Charles Mewès and Arthur Davis, the same architects who had crafted its Parisian namesake. From the outset, The Ritz captivated the public, hailed as a “Palace of White” and a “Fairy Palace.” As one member of Edwardian high society eloquently remarked, “London has always seemed to me the centre of the world […] and I have always regarded The Ritz as the centre of London.”
A Grand Stage: The Ritz’s Signature Spaces
Stepping inside The Ritz is like entering a time capsule. Much of the original decor and interiors remain impeccably preserved, offering a glimpse into the past. The foyer, a grand gateway, plays a crucial role in the hotel’s narrative, its mirrored wall a testament to The Ritz’s legacy. This mirrored wall extends down the Long Gallery, leading to the Ritz Restaurant, formerly known as the Louis XVI, and passing through a series of historical entertainment spaces.
Each room is a testament to César Ritz’s vision, offering a blend of intimacy and grandeur. The Rivoli Bar, the Palm Court (where afternoon tea is now an institution), and the Marie Antoinette suite (a replica of the Palace of Versailles) are just a few of the many spaces that have witnessed countless stories unfold. The intimate alcoves, strategically placed throughout the Long Gallery, were designed to allow guests to enjoy the vibrant energy of the space while maintaining a sense of privacy.
A Legacy of Light: The Ritz’s Enduring Charm
The warm glow and lavish gold accents of The Ritz are not mere aesthetic choices but part of César Ritz’s legacy. The hotel’s iconic pink lampshades, designed to cast a flattering light, and the intricate gold-leaf gilding, are hallmarks of the hotel’s timeless elegance. This unique blend of exclusivity and opulence set The Ritz apart, drawing guests from around the world.
De Cozar recalls, “Clients came from all over the world to stay at The Ritz because of the service, food and the ambience.” The legendary service, impeccable attention to detail, and unwavering commitment to exceeding expectations have earned The Ritz a reputation that transcends time.
A Stage for History: The Ritz’s Diplomatic and Royal Ties
Beyond its glamorous facade, The Ritz has played host to countless historical events. From the “Midnight Talk at Ritz Hotel” hosted by Mahatma Gandhi in 1931, to the wartime meeting between Churchill, de Gaulle, and Eisenhower in the Marie Antoinette suite, The Ritz has been a witness to the unfolding of history.
The hotel’s relationship with the British Royal Family is particularly noteworthy. The Ritz played a crucial role in Queen Elizabeth II’s life, serving as a haven during World War II, a venue for her 80th birthday celebrations, and a place where she felt at home. The hotel holds a royal warrant today, a testament to its enduring connection with the Royal Family.
De Cozar explains, “Queen Elizabeth had so many experiences here and held her 80th birthday here. … She loved The Ritz because we were her neighbours. She came behind the desk and said to me, ‘It must be wonderful to work here’. Discretion is the word at The Ritz – and that’s why [the Royal Family and celebrities] come back.”
The Ritz: A Legacy of Excellence
The Ritz London is a testament to the enduring power of service, elegance, and history. It is a place where stories are woven, memories are made, and dreams come true. As Michael De Cozar aptly describes it, “The management [today] has the César Ritz mentality. When he built it, he knew he wanted the very best – he found the best location and then searched for the best staff, from hotel managers to chefs. This is the difference from other hotels: discretion, look the part, approachable, good eye contact, smiling and making sure everything you do for the guest makes their life easier. We love a challenge – the bigger the better. We make it happen at whatever time of the day.”
The Ritz, a monument to luxury and a custodian of history, continues to enchant and inspire, ensuring that its legacy of excellence will shine brightly for generations to come.
