The Ritz London is more than just a hotel; it’s a legendary institution, a beacon of luxury that radiates across the globe. Its history, however, is not all glitz and glamour. Much of it has been kept under wraps, reserved for those in the know.
Michael De Cozar, the head concierge, is certainly one of those in the know. He’s a walking encyclopedia of The Ritz’s rich history. He embodies the hotel’s charm and tradition, having worked there for over 50 years, following in his father’s footsteps. His son, Robert, also contributes to the hotel’s legacy, ensuring the tradition continues for generations to come.
A Century of Elegance
De Cozar’s memories are a treasure trove of stories. He remembers iconic figures like the Queen Mother, Princess Diana, Jackie Onassis, and Margaret Thatcher gracing The Ritz with their presence. He witnessed the hotel’s rise to global fame in the mid-20th century, a time when it cemented its position as a world-class destination. But to truly understand The Ritz, we must rewind to its grand opening in 1906.
César Ritz, the legendary hotelier, envisioned a haven of luxury and elegance. He aimed to rectify the mistakes he made with his Parisian hotel, creating a “classy, glamorous and expensive” destination. The hotel was designed by the same architects who built its Parisian counterpart, Charles Mewès and Arthur Davis. The press was enthralled, calling it a “Palace of White” and a “Fairy Palace.”
Inside The Ritz: A Timeless Tapestry of Opulence
Stepping into The Ritz is like stepping back in time. The foyer is a gateway to the rest of this iconic establishment, a key element in its history. The concierge (whose uniforms have changed little over the years) stands guard behind the distinctive mirrored wall, which extends to the Long Gallery.
This magnificent gallery leads to the Ritz Restaurant (formerly the Louis XVI), and passes a series of historic spaces designed for entertainment. The Rivoli bar, the Palm Court (now famous for its afternoon tea), and the opulent Marie Antoinette suite (a replica of the Palace of Versailles) are just a few of the treasures that grace The Ritz’s halls.
César Ritz’s Legacy: An Unforgettable Experience
César Ritz had a vision: he wanted guests to feel enveloped in warmth and luxury. The warm light, the gold accents, and the pink-lined lampshades were all intentional, creating an atmosphere of exclusivity and opulence.
He believed in creating an open and inviting atmosphere, ensuring guests could enjoy the flow of people and the lively energy of the Long Gallery. He meticulously curated every detail, from the luxurious decor to the exceptional service.
Service Beyond Compare: The Heart of The Ritz
De Cozar recounts a story that highlights the exceptional service The Ritz is known for. When Jackie Onassis visited the hotel, she was so impressed by the service that she said it was “like paradise.” The hotel’s dedication to its guests has been a hallmark since its inception.
César Ritz understood the importance of impeccable service. He wanted to ensure every guest felt valued and cared for. He assembled a team of the finest professionals, from managers to chefs, all committed to exceeding expectations. The Ritz’s dedication to discretion, elegance, and personalized service has made it a magnet for royalty, celebrities, and discerning travelers from around the world.
Tales of the Stars: A Who’s Who of History
De Cozar has witnessed firsthand the hotel’s appeal to the world’s most celebrated figures. He remembers helping Jackie Onassis and her son, John Kennedy, and sharing a heartwarming moment with the Queen Mother. He also recounts how the hotel provided comfort to Margaret Thatcher in the final months of her life.
The Ritz has hosted countless luminaries, including Charlie Chaplin, Marilyn Monroe, and Mahatma Gandhi, who met with The Aga Khan here in 1931. Winston Churchill also hosted a pivotal meeting with French President Charles de Gaulle and American President Dwight Eisenhower in the Marie Antoinette Suite during World War II.
A Royal Connection: An Enduring Legacy
The British Royal Family has a special connection to The Ritz. Queen Elizabeth and her sister, Princess Margaret, sought refuge here to celebrate VE Day. The hotel has also been a part of countless royal milestones, including Queen Elizabeth’s 80th birthday, which was celebrated here in grand style. The Queen’s appreciation for the hotel’s discreet service and its proximity to Buckingham Palace has cemented its place as a royal favorite.
The Ritz London is a timeless haven of luxury, a place where history and elegance intertwine. It is a testament to César Ritz’s vision and a reminder of the enduring power of exceptional service.
