Ready for a peek into a London hotel that’s got it all? From picturesque views and comfortable rooms to friendly staff and unique touches, the Leonardo Royal Hotel London City offers a memorable stay. Let me share my experience and tell you all about it!
An Elegant Lobby and a Welcoming Check-In
Stepping into the Leonardo Royal, I was greeted by a spacious and stylish lobby, perfect for relaxing before my room was ready. The check-in process was swift and efficient, and the friendly staff provided all the information I needed, along with my room key. It felt like I was already on vacation!
A Suite with a View, A Home Away From Home
My home for the next few days was a suite on the 12th floor, offering breathtaking views of London’s iconic landmarks. Imagine waking up to the Tower of London, Tower Bridge, and the Shard right outside your window! The suite was a haven of comfort, featuring a well-equipped kitchenette, a cozy living room with plush sofas and a large TV, and a separate bedroom with a king-sized bed. Every detail was thoughtfully considered, from the London-inspired artwork to the numerous power outlets with USB charging ports, ensuring my stay was as comfortable as possible.
Amenities Galore, and A Personal Touch
The suite was a treasure trove of amenities, ensuring that I had everything I needed for a relaxing stay. From a flat-screen TV and a writing desk to complimentary toiletries and a generous discount on dining, every detail was catered to. What truly stole my heart, however, was the handwritten welcome note and a delightful sweet treat waiting for me in my room. It was a personal touch that made me feel truly welcome.
A Touch of Elegance with a Few Minor Flaws
The bathroom, adorned with elegant marble tiles and floor heating, was a luxurious touch. However, upon closer inspection, I noticed a few minor imperfections like cracked tiles and damaged enamel. While these were minor issues, they did detract from the otherwise impeccable standard of the suite.
A Delicious Breakfast with a Variety of Choices
Breakfast at Leo’s, the hotel’s restaurant, was a delightful experience. The buffet offered a wide selection of both English and continental breakfast options, ensuring that there was something for every palate. From fresh fruits and pastries to pancakes and omelets, the breakfast selection was truly impressive. Although I encountered one staff member who seemed a bit disengaged, the overall service was excellent, with other staff members providing attentive and friendly service.
Attentive Service with Room for Improvement
While the staff at Leonardo Royal were mostly helpful and friendly, there were a few instances where the level of engagement could have been more consistent, particularly in the lobby area. While this wasn’t a major issue, it did highlight the difference between a 5-star establishment and a 4-star hotel, as the staff should be more focused on attending to guests.
A Dining Experience to Remember
My dinner at Leo’s on a Thursday evening was a highlight of my trip. Kostas, the charming staff member, ensured that I had a fantastic dining experience. He not only found me a great table but also engaged in lively conversation, switching between English and German. The fish and chips were absolutely delicious, and the service was impeccable. Kostas truly made the evening memorable with his friendly and attentive service.
A Sweet Farewell and a Lasting Impression
On the day of my check-out, I was surprised with a lovely parting gift – a bottle of red wine. Even though I couldn’t enjoy it due to my travel plans, this thoughtful gesture left a lasting positive impression. It truly made my stay even more memorable, despite some minor issues encountered.
A London Gem with a Few Areas for Improvement
The Leonardo Royal Hotel London City offers a fantastic stay with its stunning views, well-appointed suites, and mostly commendable service. While there are a few areas where improvement is needed, particularly in the upkeep of the bathrooms and consistency in staff engagement, the overall experience is definitely positive. The personal touches, like the handwritten welcome note and the parting gift, added a unique charm to my stay. These little gestures often leave the most significant impact, making one overlook minor flaws. As I reflect on my stay, I feel a sense of satisfaction and will definitely consider returning to Leonardo Royal Hotel in the future, hoping that they will continue to uphold and improve their standards of hospitality. See you soon, Leonardo! 😉
