Are you dreaming of a London getaway? I recently experienced the charms of the Leonardo Royal Hotel London City, and I’m excited to share my insights with you. From the elegant lobby to the breathtaking views, this hotel offers a unique blend of comfort and convenience. Let’s dive into the details!
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A Welcoming Arrival and a Stunning Suite
I arrived at the hotel around 2 pm, eager to explore the city. I was greeted with warmth and efficiency by the friendly staff at the reception. The lobby is a stunning space, with comfortable seating areas perfect for relaxing and soaking in the atmosphere. The check-in process was swift, and I was soon on my way to my suite.
Room 1207, a haven on the 12th floor, boasted an awe-inspiring view of iconic landmarks like the Tower of London, Tower Bridge, and the Shard. The suite comprised a compact but well-equipped kitchenette, a spacious living room with floor-to-ceiling windows, and a cozy bedroom.
The living room was adorned with two comfortable sofas, a coffee table, a flat-screen TV, and London-inspired artwork. The luxurious ambiance was enhanced by a magnificent chandelier.
The bedroom featured a king-sized bed offering a tranquil escape with breathtaking views. It also included two wardrobes, a minibar, a safe, and thoughtful touches like numerous power outlets with USB charging ports.
Amenities and Touches of Delight
The suite was equipped with an array of amenities, catering to every need. From a writing desk and iron to complimentary toiletries and a hairdryer, the hotel ensured a comfortable stay. A generous 10% discount on lunch and dinner was also a welcome perk.
A charming handwritten welcome note and a sweet treat awaited me upon arrival. These little gestures speak volumes about the hotel’s commitment to personalized service. It truly felt like a warm welcome.
A Bathroom with a Touch of Imperfection
The bathroom, with its elegant white marble tiles and chic black border, was a sight to behold. The floor heating provided an extra touch of luxury. However, upon closer inspection, a few blemishes became apparent. Cracked tiles, poorly filled joints, and some wear and tear in the shower area detracted from the overall luxurious feel.
Breakfast and the Service Experience
Breakfast at Leo’s, the hotel’s restaurant, was a delightful experience. The buffet offered a wide array of choices, from classic English breakfast items to continental favorites like pancakes, omelets, fresh fruits, and an assortment of bread. While the selection was impressive, my first encounter with a slightly disengaged staff member was a minor setback. However, the attentive service of other colleagues quickly made up for it.
Overall, the staff was generally helpful and friendly. However, there were moments when the level of engagement could have been more consistent, especially in the lobby area. While this discrepancy might seem minor, it’s worth noting when comparing the service standards of a 4-star hotel like Leonardo Royal to a 5-star establishment.
A Memorable Evening at Leo’s
My dining experience at Leo’s on a Thursday evening was a highlight of my stay. Kostas, a friendly and engaging staff member, went above and beyond to ensure a memorable experience. He not only found me a great table but also engaged in lively conversations, switching between English and German. The fish and chips I ordered were exceptional, as was the service. Kostas deserves a special mention for making the evening truly memorable.
A Heartwarming Farewell
Upon checking out, I received a lovely parting gift – a bottle of red wine. While I couldn’t indulge in it due to my travel constraints, this gesture was a heartwarming end to my stay. It left a lasting positive impression and reinforced the hotel’s commitment to personalized service.
A Stay with a Touch of Charm
The Leonardo Royal Hotel London City offers a delightful blend of comfort and convenience, boasting stunning views, well-appointed suites, and mostly commendable service. While there are areas where improvements could be made, particularly in the upkeep of the bathrooms and consistency in staff engagement, the overall experience was positive. The personalized touches, like the handwritten note and the parting gift, added a unique charm to the stay.
As I reflect on my stay, I feel a sense of satisfaction and would consider returning to Leonardo Royal Hotel in the future. They have a lot to offer, and I believe they will continue to improve their standards of hospitality. See you soon, Leonardo! 😉
