Imagine waking up to breathtaking views of the Tower of London, Tower Bridge, and the Shard, all from the comfort of your luxurious suite. This was my reality during a recent stay at the Leonardo Royal Hotel London City, a stay that offered a blend of comfort, convenience, and charm.
First Impressions: A Welcoming Arrival
Stepping into the hotel lobby, I was immediately impressed by its spaciousness and elegance. Comfortable seating areas invited relaxation, creating an atmosphere of calm. Check-in was seamless, and the friendly staff provided me with all the necessary information and my key card, setting the stage for a smooth and pleasant stay.
A Suite with a View: Room 1207
My home for the next few days was a suite located on the 12th floor, offering panoramic views that were simply stunning. The suite was thoughtfully designed, featuring a kitchenette, a living room with two comfortable sofas, a coffee table, a large flat-screen TV, and impressive London-inspired artwork.
The bedroom, adjacent to the living room, was equally impressive, boasting a spacious king-sized bed and sweeping views of the city. The room was well-equipped with everything a traveler could need, from ample wardrobe space to a minibar, safe, and multiple power outlets with USB charging ports, demonstrating the hotel’s attention to detail.
Amenities and Thoughtful Touches
The suite was brimming with amenities that catered to every need: a flat-screen TV, writing desk, iron, ironing board, complimentary toiletries, a choice of a bathtub or shower, hairdryer, bathrobe, slippers, and a generous 10% discount on lunch and dinner. Beyond the essentials, the hotel provided complimentary mineral water, coffee and tea making facilities, unlimited Wi-Fi, and a free newspaper, ensuring guests had everything they needed for a comfortable stay.
One delightful surprise was a handwritten welcome note and a sweet treat. This personal touch, along with the suite’s luxurious features, made me feel truly welcomed and valued.
Mixed Experiences: A Tale of Two Staff Members
The staff at Leonardo Royal were mostly attentive and helpful, but I did experience some inconsistencies in their engagement. While some staff members were exceptionally helpful and friendly, others seemed less engaged, particularly in the lobby area. This discrepancy highlighted the difference between a 5-star establishment and a 4-star hotel.
A Culinary Delight: Dinner at Leo’s
My dining experience at the hotel’s restaurant, Leo’s, was truly memorable. Kostas, the amiable staff member, not only found me a great table but also engaged in lively conversations, effortlessly switching between English and German. The fish and chips I ordered were absolutely delicious, and the service was impeccable.
A Heartwarming Farewell
Upon checkout, I received a lovely parting gift – a bottle of red wine. While I couldn’t enjoy it due to my travel constraints, this gesture was a heartwarming end to my stay, leaving a lasting positive impression.
Final Thoughts: A Memorable Stay
Overall, my stay at the Leonardo Royal Hotel London City was memorable thanks to the stunning views, well-appointed suite, and mostly commendable service. While there were a few areas for improvement, particularly in the upkeep of the bathrooms and staff engagement, the overall experience was positive.
The hotel’s personal touches, such as the handwritten note and the parting gift, added a unique charm to my stay. These small gestures often have the most significant impact, making one overlook minor flaws. As I reflect on my stay, I feel a sense of satisfaction and will definitely consider returning to Leonardo Royal Hotel in the future, hoping that they will continue to uphold and improve their standards of hospitality.
