Oh boy, where do I even begin? It started off with a hopeful 5:30 a.m. arrival at the airport, ready to board our 8:10 a.m. flight. We were excited for our trip, but our excitement quickly turned into a frustrating ordeal.
We waited for 45 minutes in line to check our bags, only to be told that our flight might be overbooked. We were shocked – it wasn’t overbooked, but overweight?! What did that even mean? We were told to step aside and wait until an hour before departure. We were left wondering if we’d even get on the flight we paid for.
An hour later, we nervously got back in line, hoping for good news. But our hopes were dashed. The same employee who had initially told us about the potential issues interrupted our conversation with a frustrated and annoyed tone, demanding we go back to the waiting area.
I understand that airport staff are busy, but being treated like a child was unacceptable. It felt like we were being punished for something we didn’t even know about.
The clock was ticking and our departure time was fast approaching. We were informed that we would not be able to fly! Air Dolomiti, the airline, had to rebook us and find us alternatives.
It was a chaotic mess. Our original plan, which was to land in Munich by 9:30 a.m., turned into a long and stressful journey. We ended up taking a four-hour bus from Florence to Milan, waiting for another flight, and finally landing in Munich at 10:30 p.m.!
But the worst part was yet to come. We were promised a €500 compensation, which they supposedly scanned on our card. But guess what? The money never came!
My biggest complaint? We were completely ignored. The airline had no regard for our time or our money.
I will never fly Air Dolomiti again.
Navigating the Chaos of Ryanair: A Budget Airline With a High Price Tag
You can only check in two hours before your flight on Ryanair. But you wouldn’t know that unless you happen to see a sign at the beginning of a huge line, which is often blocked by people. We queued for half an hour, only to be turned away. What a waste of time!
We paid for priority boarding, which was supposed to include two carry-on bags in addition to our backpacks. I also had a letter from Ryanair allowing my CPAP machine to be considered a free carry-on. But the gate agent insisted that I shove my CPAP under my seat, which wouldn’t fit. They had oversold priority boarding and there was a big fight over overhead storage. It was a mess!
The inflight ordering service didn’t work, which was a big disappointment. And let’s not forget about the unfriendly and poorly managed staff.
It was awful. I will never fly them again. And before you say it was cheap, it was most certainly not.
Discover Airlines: A Disappointing Experience With a Side of Discrimination
I had a rough time with Discover Airlines. The weight of my carry-on bag (over 8 kilos) caused some issues. They don’t always check carry-on bags, which makes it all the more stressful when they do. The Discover employee insisted I check my bag. I was finally able to keep it, but I felt racially discriminated against and embarrassed.
I was already disappointed, but things only got worse. The flight didn’t have Wi-Fi, and the connection time between flights was far too short. My flight from Philadelphia to Frankfurt was delayed, and I had about an hour to make my next connection. I had to run and ask people to let me go first during immigration and security. I barely made my flight.
It was a disappointing experience overall.
British Airways: A Freezing Cabin and a 12-Hour Delay
British Airways flights seem to be constantly delayed. Our flight was delayed 12 hours before its scheduled departure. The delay got longer as the day progressed. Our 8:30 p.m. flight finally departed at 11:33 p.m.
The flight itself was okay, but the cabin was freezing. I was told that the heating was broken. If the plane isn’t able to provide decent conditions, it should have been grounded.
To top it all off, when I asked for coffee, I was told that I could only have a cold drink. Meanwhile, people sitting directly behind me were served coffee and biscuits. I was shocked by the inconsistent service.