Our recent trip to London was made even better by our stay at the Thistle Hotel. From the moment we stepped inside, we were greeted by friendly and helpful staff who went above and beyond to ensure a comfortable stay. The rooms were impeccably clean and well-equipped, with a fantastic kitchenette that made preparing meals a breeze during our extended visit. We loved the delicious and varied breakfast options, and enjoyed utilizing the on-site laundry facilities and fitness center.
The hotel’s dedication to providing excellent service was truly evident. We were consistently impressed by the attentiveness and warmth of the staff, especially at the coffee bar, where Zahir, Thomas, and Kamilla made each morning feel special with their cheerful greetings and friendly conversations. It’s clear that the hotel takes pride in its staff, and they are a testament to the hotel’s commitment to delivering a positive guest experience.
A Mixed Bag: Some Highs and Lows
While our overall stay at the Thistle was positive, we did encounter a few hiccups. One particularly jarring incident involved a staff member who mistakenly woke us up at 6 am while attempting to wake up guests in the next room. Despite our complaint to reception, management unfortunately dismissed the issue. While the hotel’s policies may differ, it’s important to acknowledge that many travelers value their sleep, especially after long flights.
Despite this unfortunate incident, the hotel did offer some notable highlights. The breakfast was a real treat, offering a diverse selection of both hot and cold dishes, and the coffee was excellent. We found the sports lounge to be a comfortable and convenient place to relax while waiting for our airport transfers.
A Pleasant and Convenient Stay: A Hotel Near Heathrow
Our experience at the Thistle was truly pleasant, thanks in no small part to the outstanding customer service. Every member of staff we encountered was attentive and welcoming, making us feel at home from the moment we arrived. The room was clean, spacious, and well-equipped, exceeding our expectations. We were particularly impressed by the soundproofing, as we were able to enjoy a peaceful sleep despite the hotel’s proximity to the airport. The breakfast was another highlight, offering a delicious and varied selection of fresh foods.
The Thistle is a great choice for travelers looking for a comfortable and convenient stay near Heathrow Airport. Its proximity to the airport makes it ideal for both arriving and departing travelers. While the hotel may have a slightly dated feel, it offers excellent value for its location and amenities. We particularly appreciated the thoughtful touches, like the shortbread biscuits provided in the room, which added a personal touch to our stay. The Thistle has become a favorite for us, and we’ll definitely be returning on our next trip to London!
A Memorable Stay: Highlighting Excellent Service and Hygiene
Our recent stay at the Sheraton was nothing short of exceptional. From the moment we arrived, we were greeted with warm and professional service. The front office officer was particularly impressive, going above and beyond to ensure our comfort and satisfaction. Her meticulous attention to detail and helpful demeanor were truly commendable.
The breakfast was another highlight, offering a wide selection of delicious food and excellent service. We were also impressed by the high standards of hygiene throughout the hotel, from the guest rooms to the breakfast cafe. Despite our brief stay, we were thoroughly impressed by the hotel’s commitment to cleanliness and guest well-being. We will definitely be returning to the Sheraton on our next trip to London!
A Smooth Airport Transfer: Reaching the Hotel with Ease
Getting to the Thistle from Heathrow Airport was a breeze. The hotel is conveniently located just two kilometers from Terminal 2. Upon exiting the terminal, you’ll find yourself in the parking lot, where the bus stop is easily accessible. While the specific bus line will vary depending on the hotel’s location, you can find the appropriate bus by looking for the circular stops.
For travelers looking for a quicker option, taxis are readily available. We opted for a taxi, and it took just three minutes to reach our destination.
