The Ritz: a name synonymous with elegance, luxury, and unparalleled hospitality. It’s not just a London institution, but a global icon that embodies the spirit of sophistication. While its story is rich and renowned, many of its hidden treasures remain reserved for those in the know.
A Concierge’s Eye on History
Michael De Cozar, the hotel’s head concierge, is one such insider. He’s a living embodiment of The Ritz’s legacy, having dedicated his life to upholding its standards of excellence. “If I had to live my life again, I wouldn’t change a thing,” he confides, beaming with pride. His passion for the hotel is palpable, a sentiment echoed in his appearances in the 1993 film “Notting Hill” and the 2019 docuseries “Inside The Ritz.”
De Cozar joined The Ritz in 1973 at the tender age of 16, following in his father’s footsteps. His son, Robert, is now also a member of the front-of-house team, carrying on the family tradition. Through generations, the De Cozar family has witnessed the hotel’s evolution and its enduring allure.
A Timeless Icon Emerges
De Cozar vividly recalls interactions with iconic figures like the Queen Mother, Princess Diana, Jackie Onassis, and Margaret Thatcher. These encounters paint a portrait of The Ritz’s transformation from a grand Edwardian palace to a world-class hotel that cemented its position in history. It wasn’t until 1965 that the threat of demolition was finally averted when the hotel was officially listed in the renowned “Buildings of England” series.
To truly understand The Ritz, you have to imagine its grand opening on May 25, 1906. “Classy, glamorous, and expensive,” says De Cozar, his voice tinged with a charming Cockney-Spanish accent. The hotel was a monument to luxury, a testament to the vision of its founder, César Ritz, who aimed to create a haven that surpassed even his Parisian counterpart.
A Palace of White: Echoes of Edwardian Splendor
The hotel’s architectural marvel was constructed by the same architects responsible for its Parisian twin, Charles Mewès and Arthur Davis. From the outset, it captivated the public, earning accolades like “Palace of White” and “Fairy Palace.” The press lauded it as a beacon of elegance, a true reflection of London’s opulent society.
Preserving the Past: A Timeless Tapestry
The Ritz’s interior is a time capsule, meticulously preserving its original grandeur. The foyer acts as a gateway to the rest of the establishment, its mirrored wall stretching down the Long Gallery towards the Ritz Restaurant (formerly known as the Louis XVI), past a series of historic entertaining spaces.
The Long Gallery is a testament to César Ritz’s design philosophy. Large spaces like the Rivoli Bar and Palm Court are interspersed with intimate alcoves, allowing guests to soak in the vibrant energy of the hotel while enjoying privacy.
Golden Hues and a Luxurious Glow
The meticulous details, like the warm lighting and gold accents, are deliberate choices that reflect the legacy of César Ritz. The hotel’s iconic pink lampshades, designed to cast a flattering glow, and the gold-leaf gilding are hallmarks of its opulent character.
A Haven of Exceptional Service
The Ritz was renowned for its impeccable service, attracting discerning clientele from around the globe. The hotel’s staff, known for their professionalism and discretion, were highly valued, even earning tips that often exceeded their wages. Jackie Onassis herself described the experience as “paradise.”
A Legacy of Entertainment and Innovation
César Ritz understood the importance of entertainment and fostering a sense of community. He brought in renowned performers, including Johann Strauss, to create a lively atmosphere that was unprecedented for the Edwardian era. His belief in providing a unique experience for his guests paved the way for The Ritz’s enduring success.
A Legacy of Discretion and Excellence
Today, The Ritz upholds the principles established by its founder. The hotel’s management strives for excellence, employing a team that embodies the core values of discretion, professionalism, and genuine hospitality.
A Tapestry of Notable Guests
Over the decades, The Ritz has welcomed countless celebrities, politicians, and dignitaries. From Charlie Chaplin and Marilyn Monroe to Mahatma Gandhi and Winston Churchill, the hotel has witnessed a confluence of history, politics, and entertainment.
A Royal Connection: A Lasting Bond
The Ritz’s relationship with the British Royal Family is particularly notable. Queen Elizabeth and Princess Margaret sought refuge here during VE Day, and the hotel holds a royal warrant to this day. The Queen has been a regular guest, even celebrating her 80th birthday at the hotel. The Ritz, with its unwavering commitment to discretion and impeccable service, remains a cherished haven for the Royal Family and celebrities alike.
A Timeless Legacy: The Ritz’s Enduring Allure
The Ritz stands as a testament to the power of vision, service, and enduring elegance. It’s a timeless icon that continues to captivate the world, offering an unparalleled experience that transcends generations. Its legacy is woven into the fabric of history, a story of glamour, hospitality, and unwavering commitment to excellence.
