Are you planning a trip to London and seeking a comfortable and stylish hotel with breathtaking views? Look no further than the Leonardo Royal Hotel London City. I recently had the pleasure of staying there and experienced firsthand the combination of luxurious amenities and friendly service this hotel offers.
A Warm Welcome and a Suite with a View
My journey began with a warm greeting at the reception, even though I arrived an hour before the standard check-in time. The spacious and elegant lobby immediately put me at ease, providing a comfortable space to relax before heading to my room. The check-in process was smooth and efficient, leaving me eager to explore my temporary home.
Room 1207, a suite on the 12th floor, offered breathtaking panoramic views of iconic landmarks. The Tower of London, Tower Bridge, and the Shard stretched out before me, creating a captivating backdrop for my stay. The suite was designed for comfort, featuring a cozy living area with plush sofas and a coffee table perfect for enjoying a cup of tea while admiring the city’s beauty. A separate bedroom with a king-sized bed ensured a restful night’s sleep.
The suite was equipped with everything a modern traveler could need: a flat-screen TV, writing desk, and ample power outlets for charging devices. The bathroom, adorned with elegant marble tiles, offered a choice of a bathtub or shower, adding to the luxurious feel.
A delightful surprise awaited me in the room: a handwritten welcome note and a sweet treat. This personal touch made me feel truly welcomed and appreciated, leaving a lasting positive impression.
From Breakfast to Dinner: A Culinary Journey
Breakfast at Leo’s, the hotel’s restaurant, was an expansive affair. From traditional English breakfast options to continental favorites like pancakes and omelets, there was something to satisfy every palate. The buffet selection also included an array of fresh fruits, breads, and delicious pastries. While the first breakfast experience was slightly marred by a less attentive staff member, the rest of the team proved incredibly helpful and accommodating.
Dinner at Leo’s was an evening to remember. The amiable staff, particularly Kostas, provided exceptional service, creating a warm and welcoming atmosphere. The fish and chips were delicious, and Kostas’s engaging conversation, switching effortlessly between English and German, added a personal touch to the evening.
Minor Imperfections Don’t Overshadow the Experience
While the overall experience was overwhelmingly positive, there were a few minor areas where improvements could be made. The bathroom, despite its elegant design, showed signs of wear and tear, with cracked tiles and damaged enamel. The staff’s level of engagement in the lobby area was inconsistent, creating a contrast with the expected service at a 5-star establishment.
However, these small imperfections did not overshadow the overall experience. The stunning views, well-appointed rooms, and generally excellent service made for a memorable stay. The personal touches, like the handwritten note and the parting gift of a bottle of red wine, demonstrated the hotel’s commitment to creating a unique and delightful experience for its guests.
A London Gem with a Touch of Charm
The Leonardo Royal Hotel London City offers a perfect blend of luxury, comfort, and breathtaking views. While some minor improvements could be made, the overall experience is highly recommendable. The friendly staff, personal touches, and stunning location will leave a lasting positive impression. I would happily return to Leonardo Royal Hotel London City, hoping they will continue to uphold and improve their high standards of hospitality.
