Ready to make a real impact and be part of a team that’s always striving to do things differently?
The Hoxton
,
Southwark
is looking for a passionate Assistant Front Office Manager to join our vibrant team! We’re all about creating a welcoming and memorable experience for every guest – from those staying with us to those just popping in for a bite or a drink.
Leading with Passion and Creating a Winning Team
This isn’t just another job, it’s an opportunity to be part of something special. As Assistant Front Office Manager, you’ll be the driving force behind our exceptional guest experiences, working alongside our amazing team to:
- Empower and support our Front Office team, acting as their guide and mentor.
- Work closely with the Duty Managers to develop and implement successful selling strategies to ensure maximum occupancy.
- Contribute to various aspects of our operation, from compliance and budgeting to building strong relationships with other departments.
At The Hoxton, we’re all about teamwork, growth, and celebrating our successes. We believe in investing in our team members and providing them with the tools and opportunities to thrive and make a real difference.
What We’re Looking For
We’re looking for someone who is passionate about hospitality and has a genuine desire to create positive, lasting impressions on our guests. Here are some key qualities we’re searching for:
- Experience in a similar role: Experience as an Assistant Front Office Manager in the hospitality industry is a bonus, but not a requirement.
- A natural leader: You’re a strong communicator and coach, with a knack for motivating and developing your team.
- A problem solver: You thrive on handling a diverse range of requests with ease and confidence.
- Tech-savvy: You’re comfortable working with property management systems like Micros Fidelio Opera.
- A team player: You believe in collaboration and are eager to contribute to the success of the team.
- Energetic and enthusiastic: You bring a positive attitude and a willingness to go the extra mile.
- Fun and approachable: You’re easy to get along with and enjoy working in a fast-paced environment.
- Adaptable and willing to learn: You’re open to new ideas and embrace challenges with enthusiasm.
Benefits That Make a Difference
We offer a competitive salary, a great work environment, and a wide range of benefits that reflect our commitment to our team members’ well-being and career growth:
- Competitive salary with a focus on rewarding hard work and dedication.
- A comprehensive health cash plan to help you look after your physical and mental health.
- A confidential hotline for support and a network of mental health first aiders.
- Employee perks including retail and hospitality discounts.
- A complimentary night at The Hoxton and a meal for two when you join us.
- Free meals during your shift and generous discounts across the Ennismore family.
- An annual free night at The Hoxton and additional bonuses when you reach career milestones.
- Opportunities for career progression and a chance to work across our global family of brands.
- Training and development programs to support your professional growth and development.
- Extra time off to volunteer with one of our partner charities.
- Regular team events for celebrating successes and fostering camaraderie.
- Enhanced family leave to support your personal growth and wellbeing.
- An annual diversity and inclusion calendar of events to promote learning, celebration, and positive change.
The Hoxton, Southwark: Where History Meets Modernity
Located in the heart of Southwark, a vibrant and historical borough, The Hoxton, Southwark is more than just a hotel – it’s a hub of energy and creativity. With 192 bedrooms, two unique restaurants (Albie and Seabird), and our first Working From_ location in Europe, we offer an exciting and dynamic environment for both guests and team members.
Are you ready to join us and contribute to our unique and vibrant culture? If you’re a passionate and energetic individual who loves hospitality and making a difference, we encourage you to apply!
