We’re thrilled you’re considering a stay at The Westin London City! To make sure your arrival is smooth and enjoyable, we’ve put together some helpful information about what to expect.
Checking In
What do you need to bring?
- Non-UK residents: Passport
- UK residents: Driving license or passport
- Corporate guests: Corporate identification (if applicable)
Don’t forget to bring a payment method for your stay, as we require a £75 daily authorization for incidentals. We also operate a cashless policy, so please be prepared to use a card.
Top Tip: If you made an advance purchase reservation, remember to bring the card you used to pay! If you’ve forgotten it, no worries, we can refund the initial payment and use a different method on arrival.
Arriving at The Westin
You can enter through our main entrance on Upper Thames Street if you’re arriving by car. If you’re on foot or using the tube (closest station: Mansion House), our north entrance on Huggin Hill is the best option. Please note: The north entrance is accessible only with hotel guest keys between 10pm and 7am.
Dining Options
We have something for every appetite!
- Mosaic: Enjoy a convivial city all-day fine dining experience with global dishes, nutritious recipes, and local favourites.
- Hithe + Seek: This wine bar offers a unique setting in the heart of the City of London. Sip on carefully selected wines complemented by food pairings.
- 24-Hour In-Room Dining: For when you crave something delicious, we have a 24-hour In-Room Dining service.
Parking
The closest parking facility is the NCP Thames Vintry – a 10-minute walk from the hotel. Tip: Park your car before arriving at the hotel, as London traffic can make it difficult to return to the car park.
Decorations
While we love celebrating special occasions, we don’t allow external decorations due to the potential damage they can cause. Don’t worry – our Guest Experience Team would be happy to arrange in-house decorations for you! Just email [email protected] for more information.
Bathroom Amenities
Most of our rooms have showers. If you prefer a bathtub, our Signature Family, Luxury Family rooms, and Executive and Presidential Suites offer them. For more details, please contact our reservations team at [email protected].
Getting to The Westin
We don’t offer an airport shuttle service, but our concierge team can help you arrange transportation options, including trains, tubes, and car services. Email them at [email protected] to discuss your travel needs.
Age Restrictions
Guests must be at least 18 years old to check into a room. Guests under 18 are allowed to stay only if a parent or guardian is also staying at the hotel. We may request valid photographic proof of identity and age.
We hope this information is helpful! We look forward to welcoming you to The Westin London City for a comfortable and enjoyable stay!
