“Business class?” More like “business class, in name only!” I was utterly disappointed with the so-called “business class” on my recent flight. Don’t be fooled by the fancy name, it’s barely a step up from economy class. The seats are not significantly wider, they just remove the middle seats to pretend there’s more room. No extra recline either. The only real difference is a full meal instead of the snack you get in economy. For a 3-hour flight, I’d much rather have a wider, lie-flat seat, even without the food.
The Great Air France Scam
At check-in, Air France demanded I pay €100 for each of my teenage kids traveling in economy premium. Their reasoning? They’re in a different class and therefore require special care. This is outrageous! My wife and I were just a few meters away in business class. My kids are seasoned travelers, perfectly capable of taking care of themselves. They didn’t receive any special treatment or attention from the Air France crew. They simply milked €200 from us for nothing. To add insult to injury, they made us wait for everyone to deplane before we could leave, even after confirming our kids were with us. This ridiculous delay almost caused us to miss our connection! Air France, you’ve lost two customers.
American Airlines: Don’t Get Your Hopes Up
American Airlines, you’re not making a great impression either! First, they forgot my girlfriend’s meal, despite the app confirming it was ordered. Apparently, there’s a “glitch” in their system, which is a classic excuse for poor service. The legroom in economy is abysmal, even for someone of small stature. It was like sitting in a sardine can! And to top it off, they didn’t even give me the option to order a meal on an internal flight booked through their app! I ended up with no food on a 9-hour flight. I won’t be booking with them again.
Madrid Airport Misery
My experience at Madrid Airport was an utter disaster. We missed our connecting flight due to delays at JFK, and the customer service was abysmal. There was only one service agent at the desk, and after a long wait, she left for a phone call. Two more agents eventually arrived, but by then, another line had formed for main cabin customers. They told us to go to the other line, even though we had been waiting for over 30 minutes. This would have been disastrous for everyone who had been waiting so long. Clearly, the agents need serious training.
## BA: Worst Flight Ever
This was the worst experience I’ve ever had with BA. The check-in line was over an hour long with just one slow employee. When more staff arrived, they only served priority customers. Instead of filtering from the front of the line, they took people from the back, who had only been waiting for a few minutes! The flight was delayed for no apparent reason, and the staff were incredibly slow. At the gate, there was no organization and the crew didn’t know why we were delayed. One flight attendant was the rudest I’ve ever encountered. He clearly hated his job and the passengers. The food was disgusting, and the seats were cramped. This was a shockingly bad experience.
A Cancelled Flight and Frustration
The second leg of my flight was cancelled. I was stuck at the airport all day. Even though the rebooking was quick, I would have preferred to be on an earlier flight. The only compensation I received was a £10 voucher for some food at the airport. While I eventually arrived without further incident, this cancellation made this one of the most frustrating trips of my life.
A Boarding Pass Nightmare
I never even got on my flight! BA had a system crash, and many people’s boarding passes were knocked back for the connecting flight. We all missed our flights, and the staff at the gate wouldn’t let us through. One staff member even called us liars! We were an hour and ten minutes early for our connection flight, and then we had to wait for three hours. Eventually, we had to book a train home. This was an incredibly inconvenient and stressful experience. BA, you have lost a customer.
