Are you getting ready for your stay at the Westin London City? Let’s make sure you have everything you need for a smooth check-in experience.
Identification is key! If you’re a UK resident, you’ll need to bring your driving license or passport. For those traveling from outside the UK, a passport is the only accepted form of identification. Don’t forget, if you’re booking a corporate rate, you might also be asked for your company ID to verify your reservation.
Payment and Policies
Payment matters! We require a £75 per day authorization upon check-in. This ensures you can enjoy all the amenities and services the hotel has to offer without any hassle. You can charge your expenses directly to your room, but remember, we are a cashless property.
Advance purchase? Don’t worry if you forget the card you used to pay for your booking! We can handle that. Just let us know, and we’ll happily refund the initial payment and use a different method upon your arrival.
Finding Your Way In
Ready to enter the Westin London City? While our main entrance on Upper Thames Street is perfect for those arriving by car, we have another entrance just for you if you’re walking or taking the tube.
For the tube travelers: Hop off at the Mansion House station and use our north entrance located on Huggin Hill. Keep in mind, between 10 p.m. and 7 a.m., access is only available with a hotel guest key.
Dining Delights
Hungry for some delicious food? The
Westin London City
has you covered! We have two amazing restaurants and a 24-hour In-Room Dining service.
Mosaic is our city-inspired all-day fine dining venue. Enjoy global dishes, nutritious recipes, and local favorites all within the comfortable setting of our Westin Eat Well menu.
Looking for a unique experience? Head to our Hithe + Seek wine bar! Nestled in the heart of the City of London, it’s the perfect spot to relax and enjoy carefully selected wines paired with delectable dishes.
Parking and Transportation
Driving into the city? The nearest parking facility is the NCP Thames Vintry, a short 10-minute walk from the hotel.
Top Tip: Park your car before reaching the hotel. London traffic can be tricky, and navigating back to the parking garage might take a bit longer due to the one-way system around the hotel.
Decorating Your Stay
Looking to add some festive flair to your room? We want to make sure your stay is perfect, but external decoration packages are not allowed. They can unfortunately cause damage to our rooms.
The good news? Our fantastic Guest Experience Team is happy to help you decorate! They offer a variety of packages for different occasions. Just drop them a line at [email protected], and they’ll be happy to assist you.
Bathroom Bliss
Need a relaxing bath after a long day of exploring? While most of our rooms have showers, our Signature Family and Luxury Family rooms, along with our Executive and Presidential Suites, offer a bathtub.
Want to find the perfect room for your needs? Contact our reservations team at [email protected], and they’ll gladly help you find the perfect room with a relaxing bathtub.
Getting to and From the Airport
Traveling from the airport? We don’t offer a direct airport shuttle. But don’t worry; our friendly concierge team can help you arrange your transportation.
Just email them at [email protected], and they’ll help you find the best train, tube, or car options to reach the hotel.
Age Requirements
Ready to enjoy your stay with us? Guests must be 18 years or older to check into a room.
Traveling with younger guests? We’re happy to welcome children, but they must be accompanied by a parent or guardian.
For everyone’s safety, we may request valid photo ID to verify age. Without it, we won’t be able to accommodate your stay.
